Feather is an Equal Opportunity Employer that is dedicated to creating a family work atmosphere. We are focused on hiring the very best talent in the industry. We look for individuals who value professional growth and development with employer empowerment and personal rewards. Our employees must have strong ethical and moral standards. Hard work and dedication to the profession and company are expected and rewarded through financial incentives, personal recognition and awards. Feather encourages employees to find their voice and take initiative. We support and encourage employees who take initiative to become the very best.
Medical Case Managers with advance credentials in the following locations:
Job Openings – Nationwide
Registered Nurse and Vocational Case Managers
Provides medical case management and coordination of services to claimant to enable their safe return to successful employment or to reach the optimum level of wellness, independence and quality of life. Case management is defined by CCM as a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcome. This position is primary dealing with workers’ compensation, as well as STD, LTD and pharmacology review files. The Case Manager will interact with adjusters, attorneys, employers, medical personnel and the injured worker; attend local onsite medical appointments to obtain the treatment plan and coordinate a safe return to work with the employer. In addition to attending appointments, the Case Manager is required to perform timely documentation and reports using a web-based computer system.
Minimum 2 years Clinical Experience
Case Management Experience Preferred
Advanced Industry Credentials (i.e., CCM, CDMS, CRC, CRRN, COHN, etc) within 2 years of hire*
Ability to Work from Home Based Office
Valid Driver’s License
Knowledge of Windows 10, Microsoft Word, Microsoft Outlook and Using Internet Based Applications
Ability to Attend Onsite Appointments within 1.5 hr Travel Distance from Home Office
*Some States Require Advanced Industry Credentials for Case Managers
Job Openings – Nationwide
Case Manager – Vocational, Ergonomic Assessments, RTW, STD/LTD
Job Type: 20 Hour Position
The Case Manager provides services for employees with disabilities or medical conditions to ensure that they can safely and expeditiously either return to work or stay at work. Provides ergonomic evaluations, onsite consultation and/or management of return to work programs such as ADAAA and light duty. This position provides a communication conduit between the customer and service provider.
Provides or arranges for services for staff with disabilities or medical conditions to ensure that they can safely and expeditiously either return to work or stay at work. Ongoing consultation and support to supervisors, benefits staff and departments is provided. The following are areas of focus for this position:
Refinement of the early intervention process between client and the employer
Ensures that all work performed is documented in client’s Case Management System
Work with the employer to create a seamless transition for return to work.
Master’s degree in Rehabilitation Counseling, Social Work, Industrial Psychology, Counseling Psychology, or a related field, or Bachelor of Science Degree in Nursing
Ten years of experience working with people with disabilities in a return to work setting
Knowledge of federal and state disability laws regarding access for people with disabilities, specifically ADAAA and FMLA
Demonstrated knowledge of community resources for people with disabilities
Experience in providing consultation and training on disability issues
Strong communication and organizational skills
Strong experience in, and knowledge of, the Return to Work process in the STD/LTD arena
Experience working with EAP, Wellness and Disease Management Programs
Professional certification required: Current CRC, CDMS, ARM, CCM or CPDM designation or ability to obtain such a designation within 2 years of onboarding
Work experience with employers that have integrated return-to-work, work retention systems, absence management and workplace wellness
Knowledge of issues related to adults with disabilities; the impact of a disability in an employment environment; and psychosocial aspects of a working environment for an employee with a disability
Preferred knowledge of labor relations; and other resources for employees available including disease management, EAP and wellness
Experience in vocational counseling or medical case management in the long and short-term benefits system
Preferred work experience providing ergonomic analysis in an office and industrial environment
Proficiency using computers, particularly communication networks and adaptive technology
Provide information, referral, and support to employees who claim STD/LTD benefits
Coordinate return to work services and accommodation recommendations with the employer’s Human Resources’ benefits staff, Leave Of Absence administrators, Departmental Supervisors and employee benefit vendors
Promote employee self-advocacy, independence and development
Maintain strict confidentiality in verbal and written communications
Keep updated on legislation and national, state, and local issues affecting access for employees with disabilities
Consult with medical providers on disability duration, work capacities and release to return to work
Provide on-going consultation and problem-solving assistance to employees and their staff in the provision of appropriate services and accommodations and advocate for reasonable accommodation
Conduct job site analyses as needed
Conduct ergonomic assessments and make recommendations for needed accommodations for potential claims prevention claims
Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database and in the hard file
Conduct on-going file reviews of the caseload
Consult with H.R. Staff, Wellness Coordinators, Safety, EAP and managers regarding case management issues when appropriate
Present cases for consultation at weekly staff meetings with all stakeholders
Attend and participate in cluster and staff meetings
Participate in work group to advance the development of the Program
Provide training to the employer’s H.R. staff, benefit vendors and management and the community on disability and return to work-related topics
Provide consultation/technical assistance on disability or medical issues as needed or requested by individuals and groups at the employer’s work site
Job Openings – Nationwide
Disability Case Manager
The Case Manager provides services for employees with disabilities or medical conditions to ensure that they can safely and expeditiously either return to work or stay at work. Provides consultation and/or management of return to work programs such as ADAAA and light duty. This position provides a communication conduit between the customer and service provider.
Master’s degree in Rehabilitation Counseling, Social Work, Industrial Psychology, Counseling Psychology, or a related field Or Bachelor of Science Degree in Nursing.
Five years’ experience working with people with disabilities in a return to work setting or five years in professional level personnel work involving disability management and reasonable accommodation and the use of the knowledge and abilities described in this job description.
Knowledge of federal and state disability laws regarding access for people with disabilities; specifically ADAAA and FMLA, knowledge of local and regional community resources for people with disabilities. Preferred experience working with EAP, wellness and disease management programs.
Experience in providing consultation and training on disability issues, preferably strong experience in, and knowledge of the return to work process in the STD/LTD arena.
Exceptional communication and organizational skills with superior attention to detail and ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with empathy and customer service focus. Ability to deal with conflict and sensitive situations.
Ability to build strong relationships and influence others while working in a cross functional environment.
Experience working with Microsoft Office.
Ability to travel to attend meetings and see employees at multiple locations.
Provide on-going consultation and problem-solving assistance staff while delivering services and accommodations and advocate for reasonable accommodation. Meet regularly with staff, department supervisors and employee benefit vendors to coordinate services.
Manage an early intervention and return to work process for employees with disabilities or medical conditions related to claims prevention or return to work.
Identify appropriate transitional duty positions based on restrictions for employee(s) in coordination with supervisors, medical providers and HR staff. Monitor transitional duty placements for progress and provide support as necessary until the employee can return to work full duty.
Review and consultation of ADAAA requests. Utilize outside resources as needed to provide accommodation options. Facilitate the accommodation process including overseeing installation of equipment and orientation and follow up with employee. Assist in the resolution of any challenges related to accommodations.
Review and consultation of disability and Workers Compensation claims for return to work. This includes providing case management services with the employee, medical provider, HR staff, supervisor and other stakeholders.
Conduct job site analyses as needed for specific return to work claims. Ascertain the specific physical tolerances and essential job functions for particular employment positions.
Conduct or coordinate through outside resources, work area assessments and make recommendations for needed accommodations for potential claim prevention, return to work or ADAAA accommodation.
Document and maintain up-to-date case records and notes of appropriate and accurate information within the computer case management and absence management systems.
Specialized Services – Nationwide
Specialized Services Provided to DOL OWCP Independent Vocational and Nurse Case Managers
Feather has over 11 years of experience providing billing services for DOL OWCP Vocational and Nurse Case Manager independent Consultants.
Offers access to email and documentation systems that comply with DOL safety, security and confidentiality requirements.
Understands the independent contractor relationship and duties with DOL OWCP.
Provides all aspects of billing services on behalf of the independent contractor with accuracy and knowledge of OWCP billing and invoicing regulations.
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